Start a conversation ↗

02 / INTELLIGENCE / PRODUCTION RAG

Answers that lead
back to evidence.

Retrieval-augmented generation systems built around your documents, access rules and real evaluation questions.

ask the handbook · policy_handbook_v4.pdf
Ask another question…↵
sources · cited
    retrieval check

      THE STARTING POINT

      The demo answers. Can it be trusted?

      A fluent answer is not enough. Documents change, permissions differ and some questions have no supported answer. Retrieval needs to be evaluated as carefully as generation.

      WHAT WE WORK TOWARDA retrieval system with inspectable sources, defined access boundaries and a repeatable evaluation process.

      handbook_bot · demo

      Can contractors expense travel to client sites?

      Yes. All travel booked for client work is reimbursable.

      • sources cited0
      • policy_handbook_v2.pdfsuperseded
      • asked bycontractor
      • evaluation setnone

      looked right in every demo4 problems nobody can see

      WHAT THE WORK INCLUDES

      SCOPE IS DEFINED TOGETHER
      01

      Prepare the knowledge

      Parse representative documents, preserve structure and choose chunking and metadata based on the questions the system must answer.

      page · section · table kept with every passage
      02

      Retrieve the evidence

      Build and compare retrieval approaches. Apply source-level access rules and carry provenance through to the answer.

      answer → [§4.2 p.7] [§4.3 p.7] · access checked
      03

      Evaluate the whole path

      Measure retrieval separately from answer quality. Test missing evidence, conflicting sources, stale content and out-of-scope questions.

      retrieval scored apart from the answer
      Engineering noteA good answer isn’t an evaluation. Inspect retrieval quality separately from answer quality. ↗

      WHERE IT FITS

      Recognize the problem?

      Internal knowledge search

      Help a team locate and understand approved information spread across documents.

      Technical document assistance

      Retrieve passages from manuals, specifications and procedures with links to their source.

      RAG prototype review

      Identify whether a weak result comes from parsing, retrieval, context assembly or generation.

      BEFORE WE TALK

      Good questions.

      Scope your project ↗
      Is this just a chatbot?+

      The interface can be conversational, but most of the engineering is beneath it: ingestion, indexing, access, retrieval and evaluation.

      Can RAG eliminate hallucinations?+

      No. Retrieval can provide evidence, but it does not guarantee a correct answer. We design for citations, uncertainty, abstention and evaluation against representative questions.

      How do you choose models and databases?+

      We compare candidates against the corpus, questions, latency constraints, operating costs and deployment requirements. We do not begin with a mandatory vendor stack.

      Bring us the problem. We'll work through the system.

      Your next
      hard problem.↗